Let us know how we're doing

Do you have comments or suggestions about Lakeside Bank's products or services? We want to hear about it!

We value your opinion and will take all feedback very seriously. Please take a moment to share your thoughts with us.

* denotes required information.

Tell us about your experience with Lakeside Bank.

Your recent experience with Lakeside Bank was:

By Phone

In Person



Using a 5 point scale, where “1” means “not at all satisfied” and “5” means “extremely satisfied,” please rate the following:

  1 2 3 4 5
1. Was your request handled quickly and accurately?
2. Were we responsive to your needs?
3. Was our employee polite and courteous?
4. Was our employee knowledgeable?
5. Did we fully communicate the features of services offered and relay how they could meet your needs?
6. How would you rank your overall experience with us?

Please provide any comments or suggestions on how we can serve you better:

Employee Recognition

Lakeside Bank is a relationship bank. Our long-tenured employees are dedicated to providing superior customer service. If you know of any employee that has provided exemplary customer service to you or anyone else you know, please complete the section below.



Describe your experience with this employee:

Your Information

Please enter your first name.
Please enter your last name.




Please enter your e-mail address

Please note: This form is intended for customer feedback only. If you have a problem that requires immediate attention, please call 312-435-5100 or visit your nearest Lakeside Bank branch.